Contacts

We prefer e-mail

We are a Czech based eshop and we communicate in Czech and English. For communication in English, please prefer using email. We are not native speakers, so it's more comfortable for us to read your message at our own pace and use a translator if needed. Don't worry about delays, we respond to emails promptly.

For Order Information

Email: obchod@hotend.cz
Phone: +420 731 923 013

For Technical Information

Email: obchod@hotend.cz
Phone: +420 725 113 081

Pick-up Location of the E-shop

Hotend.cz

Slezská 3230
73801 Frýdek-Místek
Czech Republic

Phone: +420 731 923 013
Email: obchod@hotend.cz

Billing Details

ACG STORES s.r.o.

Palackého 127
738 01 Frýdek-Místek
Czech Republic

Company ID: 27777952
VAT ID: CZ27777952

Phone: +420 725 113 081

Email: obchod@hotend.cz / fakturace@hotend.cz

Secure payments

We use Comgate, a modern and secure payment gateway with many payment options, including Goole Pay and Apple Pay.

We specialize in Voron 3D printers

We print on Voron 3D printers ourselves and can offer you advice. Whether it's about choosing components or the build itself.

Large selection of materials and colours

We only sell materials that we like to use ourselves. We have tested every brand so we know what we are selling.

95% of goods in stock

We really have in stock the vast majority of the goods we sell.